Privacy policy

Who we are

HoneyHealth Technologies Pvt. Ltd. is based in Pune, Maharashtra, India, and is the data fiduciary for personal data collected on this website. Questions about this policy can go to harsh@honeyhealth.in.

What we collect

• Details you give us. The phone number you enter in a contact form, and anything you tell us on a call, over WhatsApp or by email.
• Details sent with a form. The page you submitted from, the referring page, campaign (UTM) tags in the link, your IP address and your browser's user agent. We use these to route your request and to block spam.
• Requests made through AI assistants. If you ask an AI assistant to request a callback through our MCP endpoint, we receive the phone number and note it sends, with your consent.
• Usage data. If analytics is enabled, Google Analytics sets cookies and records pages viewed, clicks, scroll depth and approximate location, so we can see which parts of the site are useful.

We do not ask for, and this website does not collect, health or medical information about you.

How we use it

• To contact you about the call or demo you asked for, by phone, WhatsApp or email.
• To prevent abuse, such as rate-limiting repeated submissions.
• To understand and improve how the website performs.

We process your details on the basis of the consent you give when you submit them. We don't sell personal data or use it for third-party advertising.

Who we share it with

We use a small number of service providers who process data on our instructions: Netlify (website hosting), Neon (database), Brevo (email notifications) and Google (analytics). Some of them may store or process data outside India. We share data with authorities only when the law requires it.

How long we keep it

We keep contact requests only as long as we need them to follow up with you, or as long as the law requires, and delete them sooner if you ask.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can:

• access the personal data we hold about you;
• ask us to correct, complete or update it;
• ask us to erase it, and withdraw your consent at any time;
• nominate someone to exercise these rights for you;
• raise a grievance with us, and then with the Data Protection Board of India if it isn't resolved.

Grievance officer

Harsh Gupta, Founder and CEO. Email harsh@honeyhealth.in or call +91 82260 84050. We aim to respond within 30 days.

Cookies

The site uses cookies only for analytics. You can block or delete cookies in your browser settings; the site works without them.

Security

Data is sent over HTTPS and stored with providers that encrypt it at rest. Access is limited to the people who need it to reply to you.

Patient data in our product

When hospitals, labs, clinics or doctors use HoneyHealth's software, the patient data it handles belongs to that provider. We process it on their behalf under our agreement with them, not under this policy.

Children

This website is meant for healthcare businesses and isn't directed at anyone under 18.

Changes

We'll update this page when our practices change and revise the date at the top.